Privacy policy

Scope & contact

This policy covers the Spinnaker Software website and information used to handle its orders and support requests. For privacy questions or requests, contact support@spinnaker64.com.

Website visits

The website’s own code does not set advertising cookies, use browser storage, or load Meta Pixel or third-party analytics scripts. Fonts and artwork are served with the site. The CRT switch changes the current page only.

The hosting and delivery services may process technical information such as IP address, browser details, request times, and pages requested to deliver and secure the site. Hosting-related access controls may also process sign-in information when access is restricted.

Orders & support

When you pay, PayPal processes your payment under its own terms and privacy policy. We may receive order and transaction information, including your name, email, shipping address for physical orders, purchased edition, amount, and payment status. This site does not collect or store full payment-card details.

When you email us, we receive the information and attachments you choose to provide. We use order and support information to fulfill purchases, communicate release or shipping updates, address problems, keep necessary business records, and respond to privacy requests.

Sharing & retention

Information needed to process payments, deliver physical orders, host the website, or handle email may be processed by the relevant payment, shipping, hosting, and email providers. Information may also be disclosed where legally required.

We retain order and support records as needed for fulfillment, support, accounting, dispute handling, and legal obligations. Some records may need to be retained after a deletion request for those reasons.

Your choices

You may contact us to request access to, correction of, or deletion of your information, subject to applicable law and necessary recordkeeping. We may need to verify your identity before acting. Avoid sending sensitive credentials in a request.

PayPal handles information collected on its service under the PayPal Privacy Statement. Its cookies and controls are separate from this website.

Changes

We will update this page when our practices change, including before adding advertising or analytics tools. The date shown above identifies this version.